Step 1 of 7
Build Software
Globalcorp- Build Software
Updated Sep 16, 2026 · Harness Admin
Platform Concept: Application Integrations
- As the platform team, we'll build an enterprise-grade, scalable template for Servicenow.
- Our template will have steps for creation, approval, and stage update.
A) Create Connector
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In the left nav scope selector, click projects then your project.
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In the left nav, click Project Settings, then Connectors.
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Click +New Connector, search at the top for servicenow, and click the ServiceNow icon.
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Follow the table to configure:
Name
Text Globalcorp ServiceNowServiceNow URL
Text https://ven03172.service-now.comusername
Text demo-adminPassword/API Key
click Create or Select a Secret At top, click Organization click servicenowtoken
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Hang tight for a second while Harness establishes the connection and confirms permissions.
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Click Finish
B) Create Template
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In the left nav, click Pipelines, then +Create a Pipeline. (You might need to scroll-wheel up to top)
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Name it
Software Delivery Fastlane, then click Start. -
Click + sign above Add Stage, click Custom Stage, Name it
Ticketing, then clickSet Up Stage. -
In the bottom half, click + above Add Step, then click Add Step.
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Scroll to ServiceNow, and click ServiceNow Create.
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Follow the table to configure:
Name
Text Create TicketServiceNow Connector
Globalcorp ServiceNowTicket Type
Change RequestDescription
Text New ticket tracking pipeline: <+pipeline.sequenceId>Short Description
Text Initiated by: <+pipeline.triggeredBy.email> -
(optional) Click +Fields+ to review. Harness loads all fields from your instance.
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Click Apply Changes, then save in the top right.
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At the top, click the Ticketing stage. In the middle-right of screen, click Save as Template.
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Follow the table to configure:
Name
Text TicketingVersion Label
1 -
Click Yes when asked to Use Template Ticketing.
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Save the pipeline.
Platform Concept: Golden Templates
- We just built a stage template with infinite reusability and central upkeep.
- Next, we'll setup a single pipeline to deliver any number of applications.
C) Software Delivery Fastlane
- In the top-half, click + above Add Stage, then click Build.
- Name the stage
Build Java, then Click in Repository. - Select catalogapi-norefs, then Apply Selected, then Set Up Stage.
- In the middle Infrastructure tab, click Cloud, review the Platform options, then click Continue >.
- In the bottom half, click Add Step, click Owasp.
- Update the name to
Owasp, then click Apply Changes. - Click Add Step, click Build and Push an image to Docker.
- Update the name to
Build and Push to Docker. - In the Registry box, click - Select Registry -
- Click +New Registry in the top right, select Docker, and name the registry
{{project}}-globalcorp. - Change the visibility to public.
- Click Create Registry.
- For Package Name, enter
catalogapi, then click the + catalogapi popup to select it. - Add a new tag using the following:
<+project.identifier>- Enable Docker Layer caching, then click apply changes.
- Click save in the top right corner, then Run.